FAQs

 Q: Where do you ship?

A: We ship to most countries worldwide! If you have any questions about shipping to your specific location, please contact us and we'll be happy to help.

Q: How long will it take to receive my order?

A: It depends on your location and the shipping method you choose at checkout. Generally, orders take 1-3 business days to process and 7-12 business days to arrive, but this can vary. You'll receive a tracking number as soon as your order ships, so you can keep an eye on its progress.

Q: What if I'm not satisfied with my order?

A: We want you to be completely satisfied with your Pink Pookie purchase! If you're not happy with your order for any reason, please contact us within 30 days of receiving it and we'll do our best to make it right.

 

Q: Can I cancel my order?

A: If you need to cancel your order, please contact us as soon as possible. If your order has not yet been shipped, we can cancel it and issue a refund. If your order has already been shipped, we will not be able to cancel it.

Q: How can I contact you?

A: You can contact us through our website or by sending an email to support@pinkpookie.com. We'll get back to you as soon as possible!